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Reply within 24 hours on working days - Düsseldorf · Hamburg · nationwide
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The first contact is free of charge. Sending an enquiry does not create an engagement.
Contact · Initial consultation (Erstberatung)
Write to ITMR Rechtsanwälte about IT law, data protection, AI, media law or intellectual property. From Düsseldorf and Hamburg, we advise clients throughout Germany.
Reply within 24 hours on working days
Mon–Fri 08:00–18:00- E-mail: info@itmr-legal.de
Phone: +49 211 737547-70 - Upload documents directly in the form or via our secure system
- Fachanwälte für IT-Recht (certified specialist lawyers for IT law) and a Fachanwalt für Urheber- und Medienrecht (certified specialist lawyer for copyright and media law)
- Düsseldorf · Hamburg · nationwide
Your message to ITMR
e.g. deadline from an Abmahnung (formal warning letter)
Sending this form does not create an engagement. The first contact is free of charge (this is not an initial consultation). Before any costs arise on our side, we will inform you transparently and expressly.
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On our YouTube channel you will find video tutorials, legal insights and a look behind the scenes of our firm.
Follow ITMR RechtsanwälteAfter you send your enquiry
What happens after your enquiry
A good enquiry speeds up the legal assessment. What matters are the facts, your goal, deadlines, documents and whether a specific response is already required.
Receipt and initial sorting
Your enquiry is sorted by subject matter on the basis of the facts, the documents and the recognisable goal.
Urgency and deadlines
Deadlines, formal service of documents, Abmahnungen (formal warning letters), letters from authorities, data breaches or platform measures are identified first.
The right way in
Initial consultation, service package, taking on the mandate or a follow-up question: you will receive a reply within 24 hours on working days.
Locations
Where to find us: Düsseldorf and Hamburg
Where to find us – centrally located in Düsseldorf.
The head office of ITMR Rechtsanwälte | Fachanwälte – law firm for IT law and media law is centrally located in Pempelfort, in the heart of Düsseldorf, and is easy to reach by public transport [Am Wehrhahn] or by car, whichever you prefer. The listed Industriehaus Düsseldorf (opens in a new tab) is a notable example of expressionist architecture in Düsseldorf and is hard to miss.
You can reach us in Düsseldorf and in Hamburg. We advise clients throughout Germany. Please arrange an appointment with us – at short notice, too – so that one of our lawyers is available for you.
Head office
Düsseldorf
Schirmerstraße 80 [entrance on the left], 40211 Düsseldorf
Industriehaus Düsseldorf (opens in a new tab), Pempelfort, stop Am Wehrhahn
+49 211 737547-70 · info@itmr-legal.de
Plan your routeBranch office
Hamburg
Palmaille 124, 22767 Hamburg
Contact: Rechtsanwalt (attorney) Christoph Schleusener
Opening hours: Monday to Friday, 08:00 to 18:00. Appointments also at short notice by arrangement. Advice throughout Germany.
Preparation
Which information helps
Your enquiry does not need to be long for a sound first assessment. A clear structure helps: what happened, who is involved, which deadline is running and what outcome do you want to achieve?
Short summary of the facts
What happened, since when, and who is involved?
Goal of the enquiry
Review, defence, drafting, implementation, removal, registration or response?
Deadlines and service of documents
Date, time, file reference, sender, court, authority or platform.
Existing letters
Abmahnung, letters from authorities, court documents, platform messages or correspondence with the other side.
Contracts and drafts
IT contract, software contract, SaaS contract, AGB (standard terms and conditions), AVV (data processing agreement), licence agreement or service description.
Screenshots and links
Website, app, platform, campaign, review, profile, shop, product or disputed content.
Previous communication
E-mails, chat histories, support tickets, project communication or the internal decision-making situation.
Technical and organisational processes
Data flows, roles, systems, providers, interfaces, processes or responsibilities.
Choose your way in
When an initial consultation, when an immediate mandate?
Not every enquiry starts the same way. Sometimes a legal assessment is enough at first. In other cases, a specific matter must be structured as a mandate straight away.
Initial consultation (Erstberatung): when the situation needs to be sorted first
An initial consultation is suitable when the area of law, the risk, the cost framework or the course of action cannot yet be assessed with certainty.
- the area of law or responsibility is unclear
- several topics may be affected
- options and risks are to be assessed
- a first framework for the procedure and costs is needed
- it is unclear whether a package, a mandate or a practice area fits
Prepare an initial consultation for a legal assessment (in German): suitable for unclear situations, several possible areas of law and first decisions.
Initial consultationImmediate mandate or taking on a specific mandate: when a specific matter must be handled
An Abmahnung, a deadline, a formal service of documents or a contract requires a specific response. Taking on the mandate directly is the obvious choice when deadlines are running, documents are available or there is a specific instruction to review or respond.
- an Abmahnung, a letter from an authority or a court document has been received
- a data breach or security incident must be assessed
- a contract is to be specifically reviewed or drafted
- a launch, audit, dispute or platform problem requires action
- a particular service package already seems appropriate
Check specific service packages by occasion (in German): suitable when the occasion is already tangible and there is a defined need for review or implementation.
Service packagesOccasions for a mandate
Typical occasions for an enquiry
ITMR supports professional market participants with legal questions concerning digital business models, technology, data, communication, trademarks, competition and content.
Contracts, IT and digital projects
- Review an IT contract, software contract, SaaS contract or AVV (data processing agreement)
- Draft AGB (standard terms), platform terms or service descriptions
- Safeguard a cloud, app, shop or platform project
Data protection, AI and digital regulation
- Assess a data protection audit, a data breach or a supervisory authority matter
- Implement the AI Act, Data Act, NIS2, DSA or other digital acts
- Structure data flows, roles and compliance obligations
Trademarks, advertising, media and reputation
- Register a trademark, examine a trademark opposition or defend a sign
- Receive, assess or prepare an Abmahnung
- Remove a review, unblock an account or assess an attack on your reputation
Orientation
If the right way in is still unclear
Your matter does not have to be perfectly pre-sorted. What matters is whether you first need orientation, a focus on a specific area, a service package or a direct enquiry.
Overview of services and the right way in (in German)
For users who want to choose between an area of law, an initial consultation, a service package and contact.
View areas of law by subject focus (in German)
For orientation by IT law, data protection, AI, media law, trademark law, competition and related areas.
Check specific service packages by occasion (in German)
For clearer occasions such as an audit, contract review, Abmahnung, trademark registration, data breach or regulatory implementation.
Prepare an initial consultation for a legal assessment (in German)
For unclear situations, a first risk assessment and the decision on the next legal step.
Frequently asked questions about enquiries
What should I briefly describe in my enquiry?
What happened, who is involved, which deadline is running and what outcome you want to achieve. Your enquiry does not need to be long. A short account of the facts, the desired outcome, the persons or companies involved, existing documents and recognisable deadlines are helpful. For platform, data protection, trademark, media or contract questions, links, screenshots and previous communication also help.
Do I already need to know which area of law is affected?
No. Many digital matters touch several areas at once, for example IT law, data protection, AI regulation, competition law, trademark law or media law. The matter can be sorted by subject on the basis of the facts, the goal and the documents. Your enquiry is sorted by subject matter on the basis of the facts, the documents and the recognisable goal. Our services and areas of law pages (in German) give a first overview.
What do I do about deadlines, Abmahnungen or letters from authorities?
State the date, deadline, sender and file reference right at the start and upload the letter so that the urgency is immediately recognisable. Deadlines, service of documents, file reference, sender and the action demanded should be at the very beginning of the enquiry. Attach relevant letters, enclosures and previous communication or keep them ready for further review.
Can I send confidential documents?
Yes. You can upload files (JPG, PNG, PDF, DOC, DOCX, XLS, XLSX, max. 10 MB per file) directly in the form. A secure system is available for extensive documents. Only send confidential information to the extent necessary for the first assessment. A reliable review may require further documents, separate discussions or secure transmission channels.
When will I receive a reply?
We reply to first enquiries within 24 hours on working days. The first contact is free of charge. Before any costs arise, we will expressly inform you.
When is an initial consultation more sensible than a direct enquiry for a mandate?
An initial consultation is suitable when the situation is still open, several legal routes are conceivable or risks, options, the cost framework and the course of action are to be assessed first. A direct enquiry for a mandate is more suitable for a specific review instruction, a running deadline or documents that are already available.
Which documents help with the first assessment?
Depending on the matter, contracts, drafts, AGB, AVV, Abmahnungen, letters from authorities, platform messages, screenshots, links, campaign material, technical descriptions, data flow overviews and previous correspondence help.
What happens after I send my enquiry?
Your matter is sorted by subject on the basis of the information provided. Recognisable deadlines and urgency are taken into account. We then clarify whether an initial consultation, a service package, taking on a specific mandate or a follow-up question is the appropriate next step.
Can ITMR also support me on an ongoing basis as a legal point of contact?
Yes, provided the need, the subject area and the scope of the mandate fit. This can be relevant, for example, for digital business models, data protection, AI, platforms, marketing, contracts, trademarks, reputation or ongoing compliance questions.
Next step
Prepare your enquiry in a structured way
Briefly describe the facts, your goal, deadlines and existing documents. In the case of an Abmahnung, a letter from an authority, a data breach, an account block or formal service of court documents, the urgency should be immediately recognisable.
- The first contact is free of charge
- Reply within 24 hours on working days
- Upload documents securely